Frequently Asked Questions - GTM4U

Frequently Asked Questions

Найдите ответы на самые распространенные вопросы о нашем сервисе

GTM4U is a secure platform for trading digital goods, including gaming accounts, in-game currency, items and other digital assets. We provide secure transactions through an escrow system.

To register, click the "Sign Up" button at the top of the site, fill out the form with your details (email, password, username) and confirm your email address.

The platform supports four languages: Russian, English, Ukrainian and Polish. You can switch languages at the top of the site.

Find the item you need, click "Buy", deposit funds to your balance or use available payment methods. Funds will be frozen until you receive the item.

We accept bank cards, e-wallets, cryptocurrencies and other popular payment methods. The full list is available in the balance top-up section.

If you haven't received the item within the specified time, open a dispute through the arbitration system. Our support team will review the situation and help resolve the issue.

Register, confirm your email, go to "My Items" section and click "Add Item". Fill in the description, set the price and publish the listing.

The platform charges a 5% commission on each successful sale. The commission is automatically deducted when transferring funds to your balance.

After the buyer confirms receipt of the item, funds are automatically credited to your balance. You can withdraw them through available methods in the "Withdraw Funds" section.

All transactions go through an escrow system. Buyer funds are frozen until the item is received, ensuring security for both parties.

Immediately contact support through the ticket system or email support@gtm4u.com. Provide all evidence of fraud for quick resolution.

Use a strong password, enable two-factor authentication, don't share your credentials with third parties, and regularly check your account activity.

You can contact us through the ticket system in your personal account, send an email to support@gtm4u.com or use the online chat on the website.

Our support service works 24/7. Average response time is 2-4 hours for regular requests and up to 30 minutes for urgent issues.

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